Your private desk for everything in between.
Manager first. Guild always. A real human on WhatsApp, routed by your Bengaluru zone — before check-in, during your stay, after check-out. One ticket, one thread, no gaps.
No bots, no IVR. A Guild teammate picks up — every single time.
We loop in your property manager first. If they don't fix it, our ops takes over.
A single ID + WhatsApp thread for activation, check-in, mid-stay and check-out.
Koramangala, Whitefield, Bellandur, Manyata or City — your Gharwala picks up, not a call center.
Four taps. A real human. Done.
No app install. No OTP loops. No "your call is important to us." Just one WhatsApp thread that stays open till the issue feels resolved.
Seven scenarios cover 95% of stay issues. Tap the closest one — you can add detail next.
Name, property, area, room. We verify you're a Gharpayy guest in one screen — no app, no OTP.
Tell us how soon and what 'fixed' looks like. Switch room? Talk to owner? Acknowledgement? Your call.
Ticket ID + your full context, ready to send. Hit send — a real Guild human responds and stays till it's resolved.
Seven scenarios that cover 95% of stays.
Tap the closest one — you'll add details on the next screen. Don't see it? Pick "Something else" and tell us in a line.
Guild fixes. Honestly.
- ●Room not ready on arrival
- ●Wrong room vs photos / video tour
- ●Mid-stay switch within same property
- ●Move to a different Gharpayy property
- ●Deposit, rent or receipt confusion
- ●Wi-Fi, AC, geyser, housekeeping gaps
- ●Owner / caretaker not responding
- ●Check-out, refund & handover help
- ○Booking a new room (that's the stay team)
- ○Anything outside Gharpayy properties
- ○Personal disputes between flatmates
- ○Lost / stolen personal belongings
Still unsure? Open a ticket — if it's not ours, we'll point you to the right desk in the same chat.
Five zones. Five Gharwale. One ticket each.
Your ticket lands with the Gharwala for your locality — not a generic call center. They know your property, your caretaker, your shortcut to a fix.
Areas: Koramangala, Christ University, Jyoti Nivas, SG Palya…
Areas: Whitefield, ITPL, EPIP Zone, Marathahalli…
Areas: Bellandur, Sarjapur, Embassy Tech Village, ORR…
Areas: Manyata Tech Park, Hebbal, Nagawara, Yeshwanthpur…
Areas: Vasanth Nagar, MG Road, Brigade Road, UB City…
The questions everyone asks.
One ticket. One human. Till it's fixed.
You stay focused on your day. Guild stays on the chat. That's the deal.
Daily 11 AM – 6 PM · Real humans · gharpayy.com